All deliveries must be made to a verifiable and physical street address. We do not ship to P.O. Boxes. We understand some addresses utilize community mailboxes. Such orders will be verified via phone.
We ship ALL orders with signature confirmation and tracking - NO EXCEPTIONS!
We are not responsible for orders that are sent to incorrect or incomplete addresses. If you feel you need to have insurance, please contact us at email@example.com
If your order is being delivered to an office building, apartment complex, or similar facility, or to a public institution such as a hospital, hotel, school, etc., the carrier may accept the signatures of mailroom employees, receptionists, and similar administrative personnel upon delivery. Upon signature or acceptance by such personnel, we shall be deemed to have fulfilled our entire delivery obligation for your order. We are NOT responsible for lost or stolen items delivered in accordance with the delivery practices noted above.
We urge all customers to inspect their packages for damages and tampering before receiving and signing for receipt.
All orders can be tracked online using either USPS.com or UPS.com. The tracking number will be provided via email after the order is shipped. You can also go online to check the status of your order and track it.
USPS leaves a notice when no one is available to accept the delivery. You will have to call USPS to request a redelivery or go to your local USPS location to pickup the package. We are not responsible for contacting USPS to make re-deliveries.
All international orders must be paid via Verified Credit Card, Cashiers Checks or Money Orders. This is to alleviate many of the issues and delays that we've experienced while trying to verify international credit cards.
NOTE: Our shipping fees do not include charges imposed by your country's Customs Agency. The recipient is fully responsible for any additional fees imposed by customs such as tariffs and duties. Sometimes customs will charge a fee and other times they will not. If you have any questions regarding tariffs and duties please call the Customs Agency for your respective country.
Exchange/ Returns /Cancelations:
satisfaction is very important to us. We want you to be completely
satisfied with the product that you receive from us, as we only sell
high quality products. If you are not satisfied with your purchase, you
can return any item(s) in its original condition which have not been WORN, SCRATCHED or WASHED.
Please return your order to the address below and include a NOTE stating the reason for the return and your Order #
42 Summit ave #1
Lyndhurst, NJ 07071